SMCrown values the privacy of every member. This policy transparently explains how we collect, store, use, and protect your personal data while you use our platform.
High-level encryption for all data stored on our servers.
You have the right to access, correct, or request deletion of your data.
SMCrown has never and will never sell member personal data to third parties.
You may opt out of receiving any marketing communications at any time.
SMCrown ("we", "platform") deeply respects the privacy of every individual using our services. This Privacy Policy is designed to provide full transparency on how your personal data is handled — from the moment you first visit the SMCrown website through your entire time as an active member.
We understand that trust is earned, not simply asked for. That is why we are committed to being fully transparent in all matters relating to your personal data. This policy is written in plain language so every smcrown member — regardless of technical background — can clearly understand their rights.
This Privacy Policy is subject to applicable data protection laws and should be read together with Terms and Conditions SMCrown.
SMCrown collects various types of personal data depending on your interactions with the platform. Below are the categories of data we collect:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, ID card number, ID card image | Mandatory (KYC) |
| Contact Information | Email address, mobile number, residential address | Mandatory |
| Financial Information | Bank account number, bank name, deposit and withdrawal records | Mandatory (Transaction) |
| Technical Data | IP address, device type, operating system, web browser | Automatic |
| Behavioural Data | Game history, betting activity, login timestamps | Automatic |
| Communication Data | Support chat records, emails sent to us | Preferences |
Most of the data we collect is provided directly by you — whether during account registration, identity verification (KYC), deposit or withdrawal transactions, or when interacting with our customer support team.
When you use the smcrown platform, our systems automatically record certain technical information such as your IP address, device type, web browser, and pages visited. This data is used solely for security, fraud detection, and improving user experience.
In certain situations relating to anti-money laundering (AML) compliance and fraud monitoring, smcrown may receive data from approved third-party identity verification service providers. All such providers are bound by strict data protection agreements with smcrown.
SMCrown uses your personal data for the following legitimate and specific purposes:
SMCrown does not sell, rent, or disclose your personal data to third parties for marketing purposes. Data sharing occurs only in the following limited circumstances:
We share necessary data with service providers who help operate the platform, including payment gateway providers, cloud hosting services, and cybersecurity solution providers. All parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
SMCrown may disclose your data to relevant authorities when required by law, court order, or official investigation. In such cases, we will fully comply with applicable legal procedures.
In cases of suspected fraud or serious Terms and Conditions violations, smcrown reserves the right to share relevant information with authorities or other platforms for financial crime prevention purposes.
Protecting your data is smcrown's highest priority. We implement multiple layers of security to ensure your personal data is always safeguarded:
While we take all reasonable precautions, no system can guarantee absolute security. You are also responsible for keeping your account password and login credentials safe.
The smcrown platform uses cookies and similar tracking technologies to enhance the user experience and platform security. Below are the types of cookies we use:
You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect platform functionality.
As a SMCrown member, you have certain rights regarding your personal data. SMCrown fully respects and facilitates the exercise of these rights:
You may request a copy of the personal data we hold about you at any time.
You may request that we correct any inaccurate or incomplete data we hold.
You may request deletion of your personal data, subject to applicable record-keeping legal requirements.
You may request that we restrict the processing of your data in certain recognised situations.
You have the right to receive your personal data in a machine-readable format for portability purposes.
You may object to the processing of your data for direct marketing purposes at any time.
To exercise any of the above rights, please contact the SMCrown support team via in-platform live chat. We will process your request within 30 business days from the date of receipt.
SMCrown retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Generally:
The smcrown platform is not intended for individuals under the age of 21. We do not knowingly collect personal data from children or minors. Should we discover that a child's personal data has been collected without our knowledge, immediate steps will be taken to delete that data and close the relevant account.
SMCrown reserves the right to amend this Privacy Policy from time to time to reflect changes in legislation, industry practices, or how we manage data. Any significant changes will be communicated to you via your registered email or in-platform notification at least 14 days before taking effect. The latest update date will always be displayed at the top of this page.
If you have any questions, concerns, or requests regarding this Privacy Policy or SMCrown's handling of your personal data, please contact us through the following methods:
Concrete steps we take to ensure every member's personal data is always protected.
Your data is stored in enterprise-grade data centres with strict physical and digital access controls, backed by automated backups and a disaster recovery system.
All communications between your device and the SMCrown platform are protected by the latest TLS 1.3 encryption. Your password is stored in a hashed format that cannot be decrypted.
Our AI system monitors account activity in real time to detect unusual patterns and respond immediately to security threats before they impact your account.
The smcrown platform undergoes regular security audits conducted by independent cybersecurity firms to verify that our data protection standards consistently meet or exceed industry requirements.
The privacy control panel in your smcrown account lets you manage data settings, communication preferences, and security controls easily, without needing to contact support.
Smcrown's data protection practices adhere to internationally recognised standards, ensuring a consistent and reliable level of protection for all our members.
Your data is safe with smcrown. Register today and enjoy a fully transparent, secure, and responsible online gaming experience.